1. Why you choose our service?
Having an established and reputable agency (maid, nanny, pet-care, elderly-care, driver) solve the headaches involved in searching for the right maid is important. We provide good service, before, during and after a successful match has been completed. Ayasan was founded in 2013, offering the service to more than 3,000 clients, total registered talents around 10,000 people. Ayasan offers the service to the professional organization such as United Nation / Embassy from several country and other private companies. Ayasan is originally from Japan, offering the service in Thailand, Vietnam, and Indonesia.
2. About candidates?
Ayasan procedures background-check to all of jobseekers. We do not accept any online apply. We do face-to-face interview with all of candidates and keep all of documents / ID, Visa, Work-permit to keep our clients secured.
3. About criminal check ?
If you need the criminal-check to the candidates, we can arrange it by 1,000 baht / person.
4. Where can we take an interview?
There are 4 options for the interview. 1. Home 300 baht 2. Online - Skype / Line 3 Office Map Bangkok 4, Try-out 100 baht / hour. For home interview, we can bring maximum 3 candidates to your place. Try-out Term – Maximum 3 days.
5. How long does it take to arrange the interview?
Normally, 1 to 3 days after we get all of your details.
6. When can you start arranging the interview?
We can start arranging the interview at least 7 to 10 days before the start-hiring date. Most of job-seekers cannot wait to start working more than these days. If you can offer the salary when she waits, she might be able to wait, but our company cannot guarantee for this condition.
7. How is the Bonus?
Yes, most of employers pay the bonus end of the year / December or Songkran(Thai New Year). 1th a year / 1 month salary We recommend you to determine the condition – ex, if she works at lease for 1 year.
8. What should I ask in the interview?
We recommend you to check their experience, personality, and the reason for resign from the previous jobs. The most of important parts are personality part to find the best matching. From our statistic, 80% of issue happen from the personal relationship between employers and employees, not job skills themselves.
9. How about food allowance?
For live-in condition, most of employers need to offer the food or extra money 60 to 100 baht / day. For live-out case, most of helpers do take care of their own food. Therefore, live-out helpers are likely to request the higher salary than live-in helpers.
10. Can you provide health check ?
If you want her to check the health check, you can ask her to go to the hospital. It takes 1 to 3 hours to complete the process. It costs 1,000 to 2,000 baht. In the most of cases, employers cover this costs.
11. Do you have a replacement guarantee?
Yes, we have. In the event a mis-match has occurred, you are able to get a replacents. We do not charge anything for this service. Please check our price and process page - Price and Process Page.
12. Can you help us to make contract?
Yes, we can. We can give you a sample of contract to protect both employers and employees.
13. Can you take responsibility for any trouble with helpers?
We cannot take any responsibility for trouble between employers and employees. But any trouble, we can arrange the replacement process.
Please check our Limitation of Liability.
14. How much is standard monthly salary?
Please check our price and process page. You can see the salary range with skill / working condition.
15. When is the payment date and term?
End of the month or First of the month. In Thailand, 1 time payment per month.
16. How about overtime fee?
1 hour / 100 baht.
17. What should we do for Thai Public Holiday?
Please find list from here. For live-out case, most of employers offer all of public holidays to helpers. For Live-in case, the normal case is choosing 8 to 10 days from the public holidays.
18. How about work-permit / visa process for foreign workers?
People from Myanmar are able to apply the local VISA agency to get these documents. Ayasan has an official partner who take care of this document process. You can ask our staff if you need more details.
People from Philippine need the special support from employers in Thailand. The case is little more complicated than Myanmar people. You need to input the company you work for on their documents. *Employers from Embassy / United Nation are exempted from above process.
In case of changing the name of the employer on work-permit, please contact to the office for additional details.
19. How about insurance for our Helper?
If you would like to provide insurance for your maid, we recommend you to provide it at least after 1 year since you hire. Please directly contact with each insurance company to ask more details. (e.g. AIA - insurance company).
20. How can I succeed the employment process?
There are 3 important actions to succeed your employment.
1. Pay reasonable salary 2. Do not make too many rules 3. Encourage them with praise. It is not easy to hire someone from a different country and culture. But once you follow these points , we are sure that your maid/nanny will be a strong supporter for your family.
21. Should I overpay my maid's salary?
Well, this can be quite subjective. However, do also bear in mind that the amount of experience your maid has accumulated over the years does make a huge difference. Relevant experiences also do matter when considering how much you should pay your maid. If you did find one already, please treat her well and treasure her as it won't be long that she will grow frustrated of being underpaid and overworked. Eventually, she will request for a transfer and you will end up repeating the whole agonizing process of searching for the ideal maid once again.
22. Can she teach our children or to help them with their homework?
Please also do not expect the maid to be a tutor to your children, it's better to have your children taught by qualified tutors. Some parents think that by hiring a maid with a degree, she is capable to teach their children or to help them with their homework. This is definitely not advisable as the maid is trained to be a good housekeeper and not to be a tutor.
23. Can maid work for a professional elderly care?
If you have an elderly and require the maid to perform tube-feeding, daily injections, etc... Do ensure that the maid has prior experience with respect to these duties that she is supposed to perform, if not, please send her for proper training to equip her with the necessary knowledge to perform her duties well. Please do not expect a maid who have attained caregiver certification in their country as sufficient, the quality of such training may differ from country to country. It's of course better to hire a private nurse or a caregiver who has been certified in Thailand to care for the elderly and let the maid concentrate on the household chores and cooking.